Quality Management Systems

Course details

Every organisation should have a robust quality management system. This course is designed to assist individuals and organisations to understand what this means in practice.

Topics covered:
  • Links between identifying best practice and quality improvement
  • Components of Continuous Quality Improvement (CQI)
  • Linking the Front Line to the Board through your Quality Management System (QMS)
  • Information Management - the backbone to your QMS
Full day
Suitable for: 
Coordinators, Managers, Front Line Staff and Boards. Available as a half day in some contexts.
  • none