Jenny Bray Training & Consulting
  • contact [at]
  • 0423 150 627
  • PO Box 195, Roselands, NSW, 2196

Consumer Directed Care Packages - for case managers and coordinators

Course details

Consumer Directed Care Packages deliver what a person wants rather than what we or others think they may need. It's all about providing the service user with 'Choice and Control' within the requirements of CDC Guidelines. What does this mean in practice for staff developing care plans in partnership with service users? And what changes might an organisation need to make in order to support these changes? This course explores the assessment / negotiation /planning stages of service delivery. Practical in approach, it combines techniques and tools that are proven to work.

  • Choice and control - what it is and what it means in practice
  • Solutions focused interviewing techniques
  • Sample tools to help clarify and collect goals or outcomes for care plans
  • Talking about budgets
  • Writing flexible care plans
Full day ONLY
Suitable for: 
Coordinators and Managers