Jenny Bray Training & Consulting
  • contact [at] jennybray.com.au
  • 0423 150 627
  • PO Box 195, Roselands, NSW, 2196

Courses Available for In-House Training

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  • Courses marked as 'All staff' are suitable for all staff. A class of participants from mixed levels and departments or units is possible.
  • Courses with 'Frontline', 'Management, or 'Boards' are available in versions tailored to that specific group. For these courses it is best if all participants are of the same kind (eg all managers, or all board members).
  • Courses marked *, may be shortened to a half-day by removing some optional topics.

Courses available now (Click on the course title to show/hide information about the course.)

Aged CareSuitable forDuration
Assessment and Care PlansAll staff1 day
Behaviours of ConcernAll staff1 day
Consumer Directed and Person Centred Care - for frontline workersFrontline1 day
Consumer Directed Care Packages - for case managers and coordinatorsManagement1 day
Enabling/Wellness Approaches - Beyond Awareness RaisingAll staff1 day
Home Care StandardsFrontline, Management1 day*
IndependenceAll staff1 day*
Orientation to Support in the HomeAll staff2 days
Wellness and Enabling - Getting PracticalFrontline½ day
Wellness, Re-ablement and Restorative ApproachesAll staff1 day
Disability SupportSuitable forDuration
Balancing Choice and RiskFrontline½ day
Behaviours of ConcernAll staff1 day
Client Self ManagementAll staff1 day
Flexible Respite: Managing the ChallengesManagement1 day
National Disability Insurance SchemeAll staff1 day
NDIS - Money MattersAll staff1 day*
NDIS - Prepare your OrganisationAll staff1 day*
NDIS - Preparing Clients and FamiliesAll staff1 day*
NSW Disability Service StandardsFrontline, Management1 day*
Service ManagementSuitable forDuration
Change ManagementFrontline, Management, Boards1 day*
Client Self ManagementAll staff1 day
Documentation in the Workplace (relates to branding)Management1 day
Feedback from Service UsersAll staff1 day
Fees - Talking to service users about moneyManagement1 day
From RAS Referral to Goal Oriented Support PlanManagement1 day
Management Committees and ResponsibilitiesAll staff1 day
Preparation for Individualised FundingManagement, Boards1 day
Quality Management SystemsFrontline, Management, Boards1 day*
Risk Management and Flexible Service DeliveryFrontline, Management, Boards1 day*
Strategic Planning - more crucial now than ever!Management, Boards1 day*
Third Party Verification - covering the 18 KPIsManagement1 day
Core SkillsSuitable forDuration
AdvocacyAll staff1 day
Australian Privacy PrinciplesFrontline, Management1 day*
Complaints HandlingAll staff1 day
Disability AwarenessAll staff1 day
Disability Inclusion PlansAll staff1 day
Documentation and Report WritingAll staff1 day*
Duty of CareAll staff1 day*
Enabling/Wellness Approaches - Beyond Awareness RaisingAll staff1 day
Grant and Tender WritingAll staff½ day
Home Care StandardsFrontline, Management1 day*
Inclusion (Disability) AwarenessAll staff1 day
IndependenceAll staff1 day*
Monitoring for ChangeFrontline, Management, Boards1 day
NSW Disability Service StandardsFrontline, Management1 day*
Orientation to Support in the HomeAll staff2 days
Participation and InclusionAll staff1 day
Person-Centred ApproachesAll staff1 day
Person-Centred GoalsAll staff1 day
Privacy & ConfidentialityAll staff1 day
Professional Self-ReflectionAll staff1 day
Rights and ResponsibiltiesAll staff1 day
Service Access & AssessmentAll staff1 day
Supporting Client Self ManagementFrontline, Management1 day
Wellness, Re-ablement and Restorative ApproachesAll staff1 day
Working with InterpretersAll staff½ day
Professional DevelopmentSuitable forDuration
Care Coordination or Case Management - What is the Difference?All staff1 day
Case (Care) ConferencingAll staff1 day
Case Management in the New WorldManagement2 days
Change ManagementFrontline, Management, Boards1 day*
Conflict ManagementAll staff1 day
Correspondence and Report WritingAll staff½ day
Cultural CompetencyAll staff1 day
Documentation in the Workplace (relates to branding)Management1 day
Emotional LabourAll staff1 day*
Flexible Respite: Managing the ChallengesManagement1 day
Management Committees and ResponsibilitiesAll staff1 day
Marketing Your ServiceAll staff1 day
Measuring OutcomesFrontline, Management, Boards1 day*
NO! - The When, Why & How of Saying NoAll staff½ day
Orientation to the Commonwealth Home Support Program (CHSP)Frontline, Management, Boards1 day
Professional Boundaries in the Consumer Directed WorldAll staff1 day*
Self CareAll staff1 day
Solutions Focused Brief ApproachManagement1 day
Time ManagementManagement1 day
Workforce PlanningAll staff1 day

Courses coming soon (Click on the course title to show/hide information about the course.)

Information about these courses may be incomplete or change. Feel free to enquire further.

Aged CareSuitable forDuration
MyAgedCare Quick Orientation and Problem SolvingAll staff½ day
Service ManagementSuitable forDuration
Data ExchangeAll staff½ day
Incident & Emergency ManagementAll staff1 day
Core SkillsSuitable forDuration
Data ExchangeAll staff½ day
MyAgedCare Quick Orientation and Problem SolvingAll staff½ day