Management Consulting

management consulting diagramJBTC can add value to your organisation by providing objective and experienced advice and support to improve performance. Assistance can include:

  • Mapping current processes
  • Analysing gaps in performance
  • Researching (national and international ) solutions to performance or quality gaps
  • Designing systems to improve performance and quality
  • Providing tools, processes, systems that you can take and adapt, or use as is!

Organisations sometimes experience a skill or human resource gap that prevents implementation of improvement strategies. In changing operating environments these skills/resources are not needed on a permanent basis. It's smarter to contract for these than to employ a suitably qualified and experienced permanent staff member.

Examples management consulting work include:

  • Development of Business and Operational Plans
  • Development of Succession Plans
  • Development of Disaster Recovery Plans
  • Development of Information Communication and Technology (ICT) Plans
  • Information management mapping
  • Advice on how to amend work processes to gather evidence for results based accountability
  • Program or service evaluations
  • Training needs analyses
  • Gap analyses against standards or self-assessment tools
Case Study: Tripoli and Mena Association Ltd

Tripoli and Mena Association (TMA) Limited is a community based, non-profit organisation established in 1975. TMA provides a range of services to seniors, children and families of Arabic speaking communities in metropolitan Sydney. JBTC is often called upon to provide small or large management consultancy services to TMA when they require additional skills, or just another pair of hands to help out with management tasks. Examples of management consultancy provided to TMA include:

  • Information and advice about sub-contracting requirements, including ensuring Terms and Conditions of Funding Agreements are met; and finding sample contracts that would be suitable for the Organisation to amend (JBTC secured the permission from the owner of the intellectual property)
  • Assistance with Disaster Recovery planning
  • Data mapping for client management software and sourcing an affordable client management system to meet the Organisation's needs
  • Assistance with preparing tenders
  • Sourcing information on how to conduct unit costing and pricing of Consumer Directed Care services