Third Party Verification - covering the 18 KPIs - course details

This training offers you 28 years of industry experience and 18 years of consulting experience in one day. Based on extensive consulting experience, this course takes participants through the process of developing a gap analysis and improvement plan. Most importantly, this course engages with the Key Performance Indicators (KPIs) as having real meaning - not just boxes you have to tick. By the end of the course, you will know what needs to happen in order to meet the 18 KPIs that comprise part of the quality reform requirements under ADHC's new Funding Agreement.

Standards: 
NSW DSS 1, 2, 3, 4, 5, 6
Topics covered:
  • Explore the types of evidence that could suit each KPI
  • Conduct a gap analysis (what have you got? what is missing?)
  • Review current systems and work practices to identify the most efficient places to insert new requirements
  • Plan your next steps
Duration: 
Full day ONLY
Suitable for: 
Coordinators and Managers
Prerequisites: 
none
Comments:
  • none